The course consists of 6 weekly, webinar-style sessions via Zoom (105 minutes each) where the course facilitator will demonstrate how the information reviewed during sessions can be applied in the day-to-day support of people with IDD-MH. Each session will host 75-minutes of instruction and a 30-minute office hour session will follow for more in depth discussion with questions and answers.
Registration is $299 per person and participants receive University of New Hampshire Continuing Education Units and a Certificate of Completion for IDD-MH Training for Care Coordinators & Case Managers.
Facilitators: Beth Grosso and Michelle Kluttz
Who should attend?
- Managed Care Organization (MCO) Care Coordinators
- Case managers/Service coordinators
- Case management/service coordination supervisors & directors
- Program managers & training managers/coordinators
- Intake & intervention support specialists
Session 1: Introduction: Guiding principles & approaches to effective care coordination in MH-IDD -
- MH/IDD disparities
- Biopsychosocial, trauma-informed, positive psychology approaches
- Building capacity to reduce restrictive service use: a humanistic approach to MHIDD care coordination
- Engagement with your client
- Understanding the whole person, and cultural and linguistic competency
Session 2: Mental Health Aspects of IDD
- Overview of most commonly occurring MH diagnoses
- Biopsychosocial considerations
- Developing a common understanding of service needs across systems of care, resource and service discussion, who should be asked to assist?
Session 3: Care Coordination I: Understanding the service needs of people with IDD-MH
- The 3 A’s of service effectiveness
- The service recipients’ perspective
- Assessing service needs from a holistic perspective
- How to include the service user in the decision making process
Session 4: Care Coordination II: Working with Families
- History of family involvement within service delivery systems
- The family member’s perspective
- Building effective working relationships
- Cultural considerations of working with families
Session 5: Care Coordination III: Leadership vs Advocacy
- Exploring differences between leadership and advocacy
- Leadership & resources
- Race/class/culture matters
- Action planning for changes in workplace behavior, what is the role of the care coordinator?
Session 6: Care Coordination IV: Systemic Engagement
- Clarifying roles and responsibilities of team members
- Developing positive rapport
- Establishing a strengths-based, solutions-focused approach to meeting facilitation
- The importance of systemic linkages
- Virtual supports
Course Learning Objectives
At the end of this course, participants will...
- Identify how common mental health conditions may present in persons with IDD
- Describe at least three (3) strategies aimed at improving systemic engagement and linkages
- List at least three (3) ways to include the perspective of the service recipient and their families in service planning and delivery
- Explain the differences between leadership and advocacy
- Apply skills and approaches learned within sessions to the supports and services delivered to individuals with IDD-MH and their families
Continuing Education
In order to receive a NCSS Certificate of Completion for and 0.75 University of New Hampshire CEUs (7.5 contact hours) participants must:
- Attend each weekly Zoom session
- Complete weekly case vignette assignments
- Actively participate in each session
- Communicate with facilitator about any questions or feedback
- Complete pre-survey, session evaluations & post-survey
- If unable to attend a particular session, a recorded version will be available